For contacting, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box then you must provide us with a physical address by email on order for us to ship your merchandise.Delivery Time
Total Delivery Time is based on the time it will take to tailor your dresses + the time dispatched to you. So if you are want to wear your dress quickly you can chose our RUSH ORDER or SUPER RUSH ORDER. You can see more details as followings:Standard Order
Generally speaking, it will take 25-30 calendar days for professional dressmaker to tailor your dresses. Also it will take about 1 -3 calendar days for the finished dresses to travel to the destination.
· Rush Order: It will be earlier than regular in 5 days and take 10-15 calendar days for professional dressmaker to tailor your dresses. Also it will take about 1-3 calendar days for the finished dresses to travel to the destination.
·Super Rush Order: It will take 6-10 calendar days for professional dressmaker to tailor your dresses. Also it will take about 1-3 calendar days for the finished dresses to travel to the destination.
No matter whatever the situation is, we will always send you the item before the delivery deadline, and try our best to negotiate with the related delivery companies to take your case as priority.Delivery Charge
Our delivery charge is $15 per order (will be converted to the local currency based on your choice). We offer fixed delivery charge for every single order which will be auto-added in the grand total when you send payment, no matter how many items are purchased. But if your order is over £150, we will provide free delivery with you!Tracking Your Order
We have partnered with a number of reputable shipping companies for the destinations we service. These include Royal Mail, DPD and so on. Whenever we send out a delivery we include a tracking link so that you can follow its progress Here are the links to all the delivery companies we use so you can track your order
Royal Mail: http://www.royalmail.com/International Delivery Policies
For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with FedEx, UPS, DHL etc., therefore, even worldwide shipping and packaging to U.S, Canada, Australia and so on, are possible and safe without any damage because of those well-trained stuff.